AA Garage Guide and AA Automyze Terms of Use
Who we are
AA Garage Services Limited operates the garageguide.theaa.com website (the “Website”). These Terms of Use explain how you may use the Website and its services. Any reference to “we”, “us” and “our” in these Terms of Use shall mean AA Garage Services Limited (company number: 01013245), with its registered office at Fanum House, Basing View, Basingstoke, Hampshire, RG21 4EA.
Your use of this Website is subject to these Terms of Use. You should read these Terms of Use carefully before using the Website.
These Terms of Use refer to the following additional terms, which also apply to your use of our Website:
Our Privacy Policy, which sets out the terms on which we process any personal data we collect from you, or that you provide to us. By using our Website, you consent to such processing and you warrant that all data provided by you is accurate.
Our Cookie Policy, which sets out information about the cookies on our Website.
By using the Website you agree to be bound by these Terms of Use, including the Privacy Policy and Cookie Policy. If you do not agree with these Terms of Use, please do not use the Website.
Review requirements
If you book with a garage via your use of the Website the garage will not be able to digitally verify the works completed and add these to your vehicle history unless you rate and review your experience of that garage. Therefore, when requesting a booking at a garage via the Website you agree to rate and review your experience of that garage after they have completed work on your vehicle, via the Website rating and review process. Likewise, we oblige garages carrying out work booked via the Website to digitally verify the works completed.
Accuracy of information
The information provided by us on the Website is intended to be general in nature and is not in any way an invitation or recommendation to buy any of the products or services featured on the Website, including from any of the garages featured. While we try to ensure that all information provided on the Website is accurate and correct at the time of inclusion on the Website, we do not represent, warrant or promise that any of the information is or remains accurate, comprehensive, verified, complete and up to date, free from bugs, errors or omissions nor any representation or warranty as to the adequacy or suitability. We accept no liability for the accuracy or completeness of any information contained on the Website or for any reliance placed by any person on the information.
The information on the Website, including prices and details of products and services, including any offers, is subject to change at any time and in the event that such change takes place we shall not be liable to you in any whatsoever.
Website use and access
We will try to allow uninterrupted access to the Website, but access to the Website may be suspended restricted or terminated at any time.
The Website is for non-commercial personal use only and only for use that is not contrary to any applicable law or regulation. You agree not to use the Website for any purpose that is unlawful under any applicable law or prohibited by these Terms of Use.
We reserve the right to terminate your access to the Website and disable any username or password, whether chosen by you or allocated by us at any time, if in our opinion you have failed to comply with any provision of these Terms of Use.
Third party websites, goods and services
The Website contains links or references to third party websites, which may include third party goods and services. We have no control over these third party websites and therefore assume no responsibility for any content, material or information contained in them or any goods and services offered via them.
We promote a number of suppliers on the Website and you may contact them via the Website to buy goods and services from those suppliers, for example to book your vehicle for a service or repair. Any supply of goods or services to you by a garage listed on the Website will result in a contract between you and the relevant garage. We have no control over any third party and you should satisfy yourself that you wish to purchase those goods or services before contacting the supplier. The third party supplier advertising the products or services concerned may accept or reject your offer at its sole discretion. We accept not liability for any goods or services provided by third party suppliers.
The inclusion of a hyperlink or reference to a third party website does not constitute an endorsement of such third party’s website, products or services. Your use of any third party website may be governed by the terms and condition of that third party website and you should read these carefully before using the third party website.
Intellectual property rights
All materials presented on this Website, unless specifically indicated otherwise, are under copyright to us or our licensors. We reserve all rights. You are free to download or print a single copy of the contents of the Website but you may not reproduce or redistribute materials, in whole or part, on this Website without our prior written permission.
All AA trademarks used on this Website are the registered trade mark of AA Brand Management Limited and are used under licence from Automobile Association Developments Limited.
All other intellectual property rights (including but not limited to all copyright, trademarks whether or not registered or capable of registration, registered designs, design rights, domain names, database rights, patents, trade names and all other intellectual property rights of any kind) whether registered or unregistered anywhere in the world belong to us or our licensors.
Data submitted by you
You shall retain ownership of all copyright in content that you submit to the Website, for example reviews or feedback on services provided to you by a garage. You grant us a world-wide, non-exclusive, royalty-free, non-terminable licence to use, copy, distribute, publish and transmit such content in any manner.
We accept no liability for content or data supplied by any user for display on the Website and the limitations set out in these Terms of Use apply.
If you submit content or data for display on the Website you are responsible for ensuring that the content or data is accurate, complete and up to date and for updating that content or data where necessary for ensuring that no content or data is uploaded or submitted which is untrue, defamatory, obscene or abusive or otherwise objectionable or in breach of any applicable laws or rights of third parties. You warrant that you have taken all reasonable precautions to ensure that any content and data you upload or otherwise submit to the Website is free from viruses and anything else which may have a contaminating or destructive effect on any part of the Website or any other technology.
We reserve the right (without limiting our rights to seek other remedies) to remove offending material placed on the Website that we consider to constitute a misuse of the Website or which is otherwise harmful to other users of the Website. You will indemnify us for any claim or loss (including without limitation, economic loss) suffered by us arising out of your failure to observe any of the terms of this condition.
Your account
On registering with us, you are issued with or may choose a user name and password which must be used to access your account. The user name and password is personal to you and is not transferable.
Your name and password are the methods used by us to identify you and are very important. You are responsible for all information posted on the Website by anyone using your user name and password and any payments due for any services accessed through the Website by anyone using your user name and password. Any breach of security of a user name and password should be notified to us immediately.
You may not adapt or circumvent the systems in place in connection with the Website, nor access the Website other than through normal operations.
Disclaimers
Whilst we take care to try and ensure all content and data on the Website is accurate and correct, you agree that your use of the Website is on an ‘as is’ basis and (to the extent permitted by applicable law) we disclaim all warranties and representation (whether express or implied) in relation to the provision of the Website, including without limitation, as to the completeness, accuracy and currency of any content or any information on the Website, or as to the satisfactory quality or fitness for a particular purpose of the Website.
Due to the nature of electronic transmission of data over the internet, and the number of users by whom data is posted on to the Website, any liability we may have for any losses or claims arising from an inability to access the Website, or from any use of the Website or reliance on the data transmitted using the Website, is excluded to the fullest extent permissible by law. In no event shall we be liable for any indirect loss, consequential loss, loss of profit, data, revenue, business opportunity, anticipated savings, goodwill or reputation whether in contract, tort or otherwise arising out of or in connection with these Terms of Use or use of the Website, except where such liability cannot be excluded by law.
We do not guarantee that the Website will be fault free from viruses any anything else which may have a harmful effect on any technology nor do we accept liability for any errors or omissions.
Variations
We reserve the right to modify or change these Terms of Use at any time by publishing modified Terms of Use on the Website. Your use of the Website after a change has been posted will be deemed to signify your acceptance of the modified Terms of Use. We recommend you print a copy of these Terms of Use and the terms and conditions of any products or service you apply for and retain a copy for your records.
General
If any provision of these Terms of Use is held to be unlawful, valid or unenforceable, that provision shall be deemed severed and the validity and enforceability of the remaining provisions of these Terms of Use shall not be affected.
These Terms of Use shall be governed by and construed in accordance with English Law. Both parties agree that any disputes shall be subject to the exclusive jurisdiction of the English courts.